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Compliance

Preliminary Remarks by Management

Paniceus Holding GmbH and its subsidiaries are committed to environmentally and socially responsible corporate management. We expect the same behavior from all our suppliers. We also require our employees to adhere to the principles of environmental, social, and ethical conduct and to integrate them into our corporate culture. Furthermore, we strive to continuously optimize our business practices, products, and services in the interest of sustainability, and we call on our suppliers to contribute to this effort as part of a holistic approach.
Paniceus can only fulfill this responsibility through partnership-based collaboration with its suppliers and the trusting cooperation of its employees. Therefore, the generally binding Supplier Code of Conduct and the Statement of Principles are based on national and international standards.

Complaint Procedure

Our complaint procedure is an internal reporting channel that can be used by Paniceus employees, guests, suppliers, external staff, or third parties. Here, you can anonymously, quickly, and easily report concerns, violations of our principles, tips, and other irregularities that directly affect Paniceus or its suppliers. Every report is treated with strict confidentiality, can be submitted anonymously, and should include the following information:

  • Name and contact information of the complainant (anonymous complaints are possible, but anonymous tips can make investigation difficult).
  • Description of the incident or problem.
  • Place and date of the incident.
  • Affected persons or groups.
  • Possible evidence or witnesses.
You have the option to submit your report via the following channels:

It is prohibited to knowingly provide false information. To share compliments or feedback about our Peter Pane restaurants, please use this contact form.

Submit a report

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